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The food technology and logistics employment sector in Bangalore is experiencing unprecedented growth in blue-collar manpower requirements.
Zomato, operating as India’s largest food delivery and restaurant aggregation platform with a market presence spanning over 1,000 cities and a user base exceeding 100 million, has initiated a high-volume recruitment drive for multiple delivery, warehouse, and customer support positions across the Bangalore metropolitan area. For job seekers looking for immediate joining, stable monthly income, free accommodation, statutory benefits, and career growth within India’s most prominent food tech unicorn, the Zomato Company Jobs Bangalore 2026 represent a golden opportunity.
These are not temporary or contractual placements through third-party staffing agencies for most roles. Selected candidates will enter the direct ecosystem of Zomato, enjoying employee benefits including PF, ESIC, free meals during duty hours, and performance-linked incentives. The roles span food delivery partnerships, warehouse picking and packing, customer support execution, and Hyperpure category operations. For 10th and 12th pass candidates from Bangalore, Whitefield, Electronic City, HSR Layout, Koramangala, and surrounding areas like Hosakote and Yelahanka, this is a direct entry point into the organized food tech sector without placement fees or agent commissions.
Understanding the Roles: What Does Zomato Offer for Blue-Collar Workers?
Zomato has evolved from a simple food delivery app into a comprehensive food logistics and supply chain enterprise. The company operates three primary verticals that employ blue-collar and support staff: Zomato Delivery Partner Network (delivery executives), Zomato Hyperpure (fresh food supply chain and warehousing), and Customer Support (voice and non-voice processes). Each role offers distinct opportunities and growth paths .
Delivery Partners form the backbone of Zomato’s operations. These professionals pick up food orders from restaurants and deliver them to customers across Bangalore. The role requires a smartphone, a two-wheeler, a valid driving license, and basic navigation skills. Delivery partners earn per delivery and have flexible working hours, making this role suitable for those seeking part-time or full-time work .
Picker & Packers work at Zomato’s Hyperpure warehouse in Hosakote. They are responsible for selecting fresh produce, vegetables, and dry goods from warehouse shelves, packing them according to restaurant orders, and ensuring quality standards. This role requires physical fitness for lifting and standing and attention to detail .
Customer Support Executives handle inbound and outbound customer calls for Zomato processes. They resolve customer queries, address complaints about orders, and provide accurate information about services. This role requires good communication skills and the ability to handle pressure .
Vacancy Table
The following table details the specific vacant positions, departmental allocation, number of vacancies, and shift requirements across Zomato’s Bangalore operations. Candidates must review this table carefully before applying.
| Post Name | Department | Number of Vacancies | Shift Type | Reporting Location |
|---|---|---|---|---|
| Delivery Partner | Food Delivery Operations | 500+ | Flexible (Self-Scheduled) | Multiple Zones Across Bangalore |
| Picker & Packer | Hyperpure Warehouse | 120 | Rotational (8 hours) | Hosakote, Bangalore |
| Customer Support Executive | Voice Process | 45 | Rotational (6 days working) | HSR Layout, Bangalore |
| Warehouse Packing Staff | Hyperpure Fulfillment | 80 | Rotational | Hosakote, Bangalore |
| Hyperpure Associate | Category Operations | 25 | Day Shift | Bangalore/Hyderabad Region |
Note: Delivery Partner positions are available across all zones of Bangalore including Whitefield, Electronic City, Koramangala, Indiranagar, MG Road, Yeshwanthpur, Rajajinagar, and Yelahanka. Candidates can choose their preferred delivery zone during registration.
Salary Table
Zomato offers a competitive earning structure that varies by role. Delivery partners earn per delivery, warehouse staff receive fixed salaries with incentives, and customer support executives receive fixed monthly pay with performance bonuses. The following table breaks down the earning potential for each role.
Salary Notes:
- Delivery partners earn ₹30 to ₹60 per successful delivery. Full-time delivery partners completing 8-10 hours daily typically complete 25-35 deliveries per day, earning ₹25,000 to ₹42,000 monthly depending on incentives and peak hour bonuses .
- Pickers and Packers at the Hosakote facility receive free accommodation provided by the company, free meals during duty hours, and ESI and PF benefits for social security .
- Customer Support Executives work 6 days per week on rotational shifts. Kannada, Tamil, or Hindi language proficiency is mandatory for this role .
Eligibility Criteria
Candidates must meet the following minimum requirements for each role. Zomato welcomes freshers and experienced candidates across all positions.
Delivery Partner Eligibility
Educational Qualification: No minimum educational qualification required. 10th pass candidates are preferred but not mandatory. Basic literacy to read addresses and navigate using a smartphone app is essential.
Age Limit: Minimum 18 years. No upper age limit specified by Zomato, but candidates must be physically fit for riding and deliveries.
Vehicle Requirement: Own two-wheeler (bike or scooter) that complies with legal and safety requirements in Karnataka. Valid driving license, Registration Certificate (RC), and insurance are mandatory . Candidates without a two-wheeler may start with an electric vehicle (EV) or cycle, though earnings are lower.
Smartphone Requirement: Android smartphone (Version 6.0 or higher) with at least 2GB RAM and active mobile data connection .
Documents Required: Aadhar Card, PAN Card, Valid Driving License, Vehicle RC, Bank Account Details .
Language Requirement: Basic English or Kannada for communicating with customers and restaurants. Hindi is also acceptable.
Picker & Packer / Warehouse Packing Staff Eligibility
Educational Qualification: Minimum 10th Standard (SSC) pass. Candidates with ITI, diploma, or any degree are also eligible .
Age Limit: 18 to 32 years. Both male and female candidates are eligible for warehouse roles .
Physical Fitness: Candidates must be physically fit to stand for long hours, lift up to 15 kilograms of weight, and perform repetitive packing tasks.
Language Requirement: Basic Hindi or Kannada sufficient for team communication.
Experience: Freshers and experienced candidates both welcome.
Customer Support Executive Eligibility
Educational Qualification: Graduate and above. 12th pass with good communication skills may also be considered .
Age Limit: 18 to 30 years.
Language Requirement: Manageable English communication is acceptable. Knowledge of any one language: Kannada / Tamil / Hindi is mandatory .
Experience: 0 to 6 months experience in customer support or telecalling preferred. Freshers are welcome but Versant Level 2 or 3 assessment is required .
Hyperpure Associate Eligibility
Educational Qualification: Any Graduate with 1-2 years of relevant experience.
Location Requirement: Candidates must possess fluency in Kannada for Bangalore-based roles .
Skills Required: Strong analytical skills, excellent communication and negotiation abilities, experience in category merchandising, demand analysis, and vendor management .
Job Responsibilities
Understanding the daily work profile helps candidates prepare for the interview and skill assessment. Below is a detailed breakdown of responsibilities for each vacant position.
Delivery Partner
Delivery partners are the face of Zomato. Daily responsibilities include accepting and managing food delivery orders through the Zomato Delivery Partner App, navigating to restaurants to pick up orders, verifying order accuracy before leaving the restaurant, delivering food to customers promptly and professionally, maintaining safety while driving, and providing excellent customer service .
Delivery partners can log in and log out of the app based on their availability, making this role ideal for those seeking flexible working hours. Earnings increase during peak hours (lunch and dinner times) and during inclement weather when delivery demand is higher.
Picker & Packer
The Picker & Packer role at Zomato’s Hosakote warehouse involves selecting the correct products from warehouse shelves based on order information provided by the system, carefully packing products to prevent damage during transit, conducting visual quality checks of fresh produce and other items, arranging packed orders on pallets for dispatch, maintaining cleanliness in the work area, and tracking stock levels .
This role requires attention to detail to prevent errors in orders, basic counting skills for inventory verification, and physical fitness for lifting boxes up to 15 kilograms. Pickers work alongside other warehouse staff to ensure orders are fulfilled accurately and on time for delivery to restaurant partners.
Customer Support Executive
Customer Support Executives handle inbound and outbound customer calls for Zomato processes. Responsibilities include handling customer queries and complaints effectively, providing accurate information about Zomato services and orders, maintaining professional communication with customers, resolving issues related to order delays, wrong items, or payment problems, ensuring customer satisfaction and quality service, and documenting customer interactions in the company’s CRM system .
This role requires patience, the ability to handle irate customers professionally, and quick problem-solving skills. Customer Support Executives work 6 days per week on rotational shifts, including weekends and some holidays .
Hyperpure Associate
Hyperpure Associates work in Zomato’s fresh food supply chain division. Key responsibilities include analyzing demand and supply trends for assigned categories such as Rice & Flour, working collaboratively with buyers’ teams and vendors to understand market trends and seasonality factors for better category availability, executing brand promotion, product launch, deal planning, and category merchandising, managing key sellers by overseeing in-stock management, competitiveness planning, onboarding to inbound, and maintaining P&L of the category, negotiating prices, monthly promos, and deals with brands, and building long-term relationships with national and local brands .
This role is based in Bangalore and requires candidates to speak Kannada fluently to work with local vendors and restaurant partners.
Selection Process for Zomato Bangalore Jobs
The selection process varies by role but is designed for speed and accessibility. Zomato wants delivery partners onboarded within 2-3 days of application. Warehouse and customer support roles typically require 5-7 days for completion.
Delivery Partner Selection Process
Step 1: App Registration
Download the Zomato Delivery Partner App from Google Play Store. Register with your mobile number and verify with OTP .
Step 2: Profile Setup
Enter your name, upload a recent photograph, and select Bangalore as your work city.
Step 3: Document Upload
Upload clear photos of your Aadhar Card, PAN Card, Driving License, and Vehicle RC through the app .
Step 4: Online Training
Complete a short training video and quiz within the app covering order pick-up procedures, delivery protocols, customer communication, and safety guidelines .
Step 5: Onboarding Fee & Kit Collection
Pay a small onboarding fee (covering the delivery bag and branded T-shirt) through the app. Collect your delivery kit from the nearest Zomato Partner Center.
Step 6: Go Online
Once your ID is activated, press the “Go Online” button in the app and accept your first delivery order.
Picker & Packer / Warehouse Staff Selection Process
Step 1: Walk-in Interview
Visit the Hosakote warehouse facility with your documents. No prior appointment required. Reporting time: 9:00 AM to 11:00 AM on weekdays.
Step 2: Document Verification
Original 10th mark sheet, Aadhar card, PAN card, and address proof are verified.
Step 3: Physical Assessment
Candidates demonstrate ability to lift 10-15 kg boxes and perform basic packing tasks.
Step 4: Personal Interview
A brief interview in Hindi or Kannada covering previous experience (not mandatory), availability for shifts, and basic understanding of warehouse safety.
Step 5: Medical Checkup
Basic health screening including vision and physical fitness assessment.
Step 6: Offer & Onboarding
Selected candidates receive offer letters and begin training within 1 week. Accommodation is assigned upon joining .
Walk-in Interview Venues & Application Process
Zomato Hyperpure Warehouse – Hosakote
Address: Zomato Hyperpure Fulfillment Center, Hosakote Industrial Area, Bangalore East, Karnataka
Reporting Time: 9:00 AM to 11:00 AM (Monday to Saturday)
Roles Available: Picker & Packer, Warehouse Packing Staff
Contact: Walk in directly with original documents. No appointment needed.
Zomato Customer Support Center – HSR Layout
Address: 5th Floor, Krimson Square, 31/9, Aayee Matha Temple Rd, Muneswara Nagar, Sector 6, HSR Layout, Bengaluru, Karnataka 560102
Reporting Time: 10:00 AM to 1:00 PM (Monday to Friday)
Roles Available: Customer Support Executive
Contact: Ask for Neha Mishra or HR Department at reception
Zomato Delivery Partner Registration
Method: 100% digital through mobile app – no walk-in required
App Download: Search “Zomato Delivery Partner App” on Google Play Store
Process: Complete registration, document upload, and training entirely from home
Hyperpure Category Associate Application
Method: Email Application
Email Address: prasanna.perumal@zomato.com
Subject Line: Application for Operation/Category Associate – Bangalore
Required: Attach updated resume and mention proficiency in Kannada in the email body
Frequently Asked Questions
FAQ 1: Are Zomato Delivery Partner jobs permanent or contractual?
Delivery partners are independent contractors, not permanent employees. However, partners who consistently perform well and maintain high ratings receive priority for orders, bonus opportunities, and potential advancement to team leader roles. Warehouse and customer support roles are direct company positions with permanent employment status .
FAQ 2: Can I work as a Delivery Partner part-time?
Yes. Zomato allows delivery partners to choose their own working hours. Part-time partners working 4-5 hours daily typically earn ₹15,000 to ₹18,000 per month. Full-time partners working 8-10 hours daily earn ₹25,000 to ₹42,000 per month .
FAQ 3: Is free accommodation really provided for Picker & Packer roles?
Yes. Zomato provides free shared accommodation for Pickers and Packers at the Hosakote warehouse facility. This benefit is specifically mentioned in the job posting and significantly reduces living expenses for outstation candidates .
FAQ 4: Do I need my own vehicle for Delivery Partner work?
Yes. You must have your own two-wheeler (bike or scooter) with valid registration, insurance, and a driving license. Candidates without vehicles cannot work as delivery partners. However, some cities allow cycle-based deliveries for shorter distances .
FAQ 5: Is there any application fee or registration charge for Zomato jobs?
For Delivery Partners, a small onboarding fee is charged to cover the cost of the delivery bag and branded T-shirt. This fee ranges from ₹500 to ₹1,500 depending on the city. For warehouse and customer support roles, there is no application fee whatsoever. Be wary of agents demanding money for job placement .
FAQ 6: What languages do I need for Customer Support Executive roles in Bangalore?
You must have working knowledge of any one of these three languages: Kannada, Tamil, or Hindi, in addition to manageable English communication. Versant Level 2 or 3 assessment is mandatory .
FAQ 7: What statutory benefits are provided to Zomato employees?
Warehouse staff and customer support executives receive PF (Employees’ Provident Fund) and ESIC (Employees’ State Insurance Corporation) benefits as per government regulations. Delivery partners, as independent contractors, are not covered under these schemes and must manage their own savings and insurance .
FAQ 8: Can females apply for Picker & Packer and Delivery Partner roles?
Yes. Zomato hires both male and female candidates for all roles. The company provides separate accommodation facilities for female warehouse staff. For delivery partners, Zomato has specific safety features in the app including real-time tracking and SOS buttons .
FAQ 9: What is the leave policy for warehouse and customer support staff?
Warehouse and customer support roles typically follow a 6-day working week with one rotational day off. Leave policies vary by employment contract. Casual leave, sick leave, and earned leave are provided as per Karnataka Shops and Establishments Act. Specific leave details are provided in the offer letter .
FAQ 10: How long does the Delivery Partner registration process take?
The entire registration process from app download to going online takes approximately 2-3 days. Document verification takes 24-48 hours. Once documents are approved, you complete online training (approximately 30 minutes), pay the onboarding fee, and collect your kit from the nearest Zomato Partner Center. After kit collection, you can go online immediately .
Documents Required for Walk-in Interviews
Candidates attending walk-in interviews for warehouse or customer support roles must carry the following documents:
- Original 10th standard mark sheet (for verification, returned after verification)
- Self-attested photocopy of 10th mark sheet (collected by HR)
- Original Aadhar card
- Self-attested Aadhar photocopy
- PAN card (original and self-attested copy – mandatory for salary processing)
- Three passport size photographs (white background, recent)
- Voter ID card or ration card or valid passport (for address proof)
- Updated resume (for customer support and Hyperpure roles)
- Bank account passbook or canceled cheque (for salary account setup)
- Caste certificate (if applying under SC/ST/OBC quota – for age relaxation, if applicable)
For Delivery Partner registration through the app, upload clear photos of:
- Aadhar Card (front and back)
- PAN Card
- Driving License (front and back)
- Vehicle RC (front and back)
- A recent selfie photograph
Important Dates for Zomato Bangalore Jobs 2026
All candidates are advised to note the following dates carefully.
Delivery Partner Registration: Ongoing – No deadline. Applications accepted year-round through the Zomato Delivery Partner App.
Picker & Packer Walk-in Start Date: Ongoing from 1st March 2026
Picker & Packer Walk-in End Date: 30th June 2026 (dates may be extended if vacancies remain)
Customer Support Executive Walk-in: Ongoing. Interviews conducted Monday to Friday until vacancies are filled.
Hyperpure Associate Application Deadline: Rolling basis until position is filled
Career Growth Pathways at Zomato
Zomato offers distinct growth paths for blue-collar workers who demonstrate performance and leadership potential.
Delivery Partner Growth Path:
- Entry Level: Delivery Partner (earn per delivery)
- After 6-12 months of high ratings: Priority Partner (access to premium orders)
- After 1-2 years with team management skills: Team Leader (managing delivery partner fleets)
- Long-term: Fleet Manager or City Operations Lead
Warehouse Staff Growth Path:
- Entry Level: Picker & Packer (₹18,000 + incentives)
- After 1-2 years: Senior Warehouse Associate
- After 2-3 years: Warehouse Supervisor
- After 3-5 years: Warehouse Manager
Customer Support Growth Path:
- Entry Level: Customer Support Executive
- After 1-2 years: Senior Customer Support Executive
- After 2-3 years: Team Lead – Customer Support
- After 3-5 years: Operations Manager
Zomato also provides internal job posting access, allowing employees to apply for roles in other departments based on their skills and performance.
About Zomato
Zomato is India’s largest food delivery and restaurant discovery platform, founded in 2008 and headquartered in Gurugram, Haryana. The company went public in 2021 and is listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE). Zomato operates in over 1,000 cities across India and has expanded internationally to several countries including the United Arab Emirates, Qatar, Sri Lanka, and South Africa.
The company’s core business units include:
- Zomato Food Delivery: Connecting customers with restaurant partners through a network of delivery partners
- Zomato Hyperpure: A B2B fresh food supply chain providing high-quality ingredients to restaurant partners
- Blinkit (acquired in 2022): Quick-commerce grocery delivery service
- Zomato Dining Out: Restaurant reservations and dining offers
Zomato employs over 5,000 permanent employees and works with hundreds of thousands of delivery partners and restaurant partners across India .
For blue-collar workers, Zomato represents an opportunity to work with a modern, technology-driven company that values operational staff as essential to the business. The company’s continued expansion across Bangalore through new Hyperpure facilities, delivery zones, and customer support centers ensures ongoing job opportunities.
Final Word
The food tech and logistics job market in Bangalore rarely offers direct entry into a top-tier Indian unicorn without placement fees or agent commissions. The Zomato Company Jobs Bangalore 2026 drive represents a legitimate, transparent recruitment opportunity across multiple roles including Delivery Partners, Pickers & Packers, Customer Support Executives, and Hyperpure Associates.
For 10th and 12th pass job seekers looking for flexible work (delivery roles), stable warehouse employment with free accommodation and meals, or customer support positions with a growing company, Zomato provides multiple pathways. Delivery partners enjoy the flexibility of choosing their own hours and earning based on effort. Warehouse staff receive free accommodation and meals, significantly reducing living expenses in expensive Bangalore.
Disclaimer
- This article is for informational purposes only.
- Job availability, salary, and eligibility may vary depending on the employer, recruitment policy, and location.
- Readers are strongly advised to always verify all details through official recruitment channels before applying.
